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Q: Are your machines as powerful as truck mounted machines?

A: Yes. We use various machines. We are licensed operators of the ‘Dry Fusion’ System, which only uses woolsafe products and we also use an Airflex ‘Storm’ hot water extraction system, which gives the power of a truck mount system but the flexibility of a portable unit, and a fast drying time that wouldn’t be […]

Q: Are you a Franchise?

A: No, we are a friendly family owned company, my wife Christine will normally receive your calls or emails. If the line is engaged it will divert to my mobile. So, nine times out of ten you should get through to one of us. We pride ourselves on answering the phone so you speak to […]

Q: I see some carpet cleaners quote for a basic clean?

A: Basically you will be given a low price to sound like you are getting a bargain, then when they turn up, they say you need a deep clean — this will be extra on the price, didn’t include deodoriser, VAT etc. The chances of you paying the price you were quoted is very unlikely — and not […]

Q: Do you use green products?

A: Yes: Green Seal Certified see greenseal.org and greenguard (Indoor Air Quality Certified)

Q: Do you have special offers?

A: Yes, if we clean your 3 piece suite we will clean one of the armchairs free of charge. Our most popular offer for carpets is our whole property deals.

Q: Are there any hidden costs?

A: No, the price quoted is the price you pay (assuming the size information given is correct). In fact, we give complimentary Conditioner, Deodoriser and Anti-bacterial treatment, which other companies may charge extra for.

Q: So how do you work out the price?

A: We have made our pricing structure very simple for you and us, we don’t need to know the square footage of your room, just is your lounge (for instance) small, medium or large, is your bedroom single or double. We also have set prices (much discounted) for whole properties, which makes it easier to […]

Q: I’ve heard that once you have your carpets cleaned they get dirty quicker?

A: Years ago people would ‘shampoo their carpets’ just scrub in the shampoo and leave. This would attract dirt quite quickly. (If you accidentally dropped a bit of washing up liquid on your carpet it would soon turn black — same scenario). Over time things have changed a professional carpet cleaner would now have different types of product […]